1. The Information We Collect and Store
We may collect and store the following Information when you are using the Services:
INFORMATION YOU PROVIDE.
When you register for, or access, a Spiffydesk account, we may collect some personal Information that can be used to contact or identify you (“Personal Information”), such as your name, phone number, credit card or other billing Information, email address, home and business postal addresses.
We collect and store the files you or your account administrator uploads, downloads, or accesses with the Services (“Files”). If you or your account administrator adds a File to a Spiffydesk account that has been previously uploaded by you or another user, we may associate all or a portion of the previous File with your account rather than storing a duplicate.
We use “cookies” to collect Information and improve our Services. A cookie is a small data file that we transfer to your device. We may use “session ID cookies” to enable certain features of the Services, to better understand how you interact with the Services and to monitor aggregate usage and web traffic routing on the Services. We may also use “persistent cookies” to save your registration ID and login password for future logins to the Services. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all aspects of the Services.
When you use the Services, we automatically record Information from the device you use, its software, and your activity using the Services. This may include the device’s Internet Protocol (“IP”) address, browser type, the web page(s) visited before you came to our website, Information you search for on our website, locale preferences, identification numbers associated with your devices, your mobile carrier, date and time stamps associated with transactions, system configuration, metadata concerning your Files, and other interactions with the Services.
2. How We Use Your Information
Personal Information and data collected from cookies and other logging data may be used: (i) to provide and improve our Services and customer service, (ii) to administer your use of the Services, (iii) to better understand your needs and interests, (iv) to personalize and improve your experience, and (v) to provide or offer software updates and product announcements. If you no longer wish to receive communications from us, please follow the “unsubscribe” instructions provided in any of those communications, or update your account settings, as applicable. We do not sell your Personal Information, Files or Employment Information to third parties.
Files are encrypted and may be accessed and downloaded by you and your account administrator(s). Spiffydesk does not access your Files other than (i) in an encrypted form or (ii) in aggregated reports that do not contain, nor that can be used to extract, personally identifiable information. Your account administrator is responsible for any use of your Files.
We may also collect some Information (ourselves or by using third party services) using logging and cookies, such as IP addresses, which can sometimes be correlated with Personal Information. We use this Information for the above purposes and to monitor and analyze use of the Services, for the Services’ technical administration, to increase our Services’ functionality and user-friendliness, and to verify users have the authorization needed for the Services to process their requests.
3. Information Sharing and Disclosure
SERVICE PROVIDERS, BUSINESS PARTNERS AND OTHERS.
COMPLIANCE WITH LAWS AND LAW ENFORCEMENT REQUESTS; PROTECTION OF KIN’S RIGHTS.
We may disclose to outside parties Files and/or Personal Information stored in Spiffydesk accounts which you access and Information about you that we collect when we have a good faith belief that disclosure is reasonably necessary to (a) comply with a law, regulation or compulsory legal request; (b) protect the safety of any person from death or serious bodily injury; (c) prevent fraud or abuse of Spiffydesk, its Services or its users; or (d) to protect Spiffydesk’s property rights. If we provide your Files to a law enforcement agency as set forth above, we will remove Spiffydesk’s encryption from the Files before providing them to law enforcement. However, Spiffydesk will not be able to access and decrypt any Files on your behalf or that you encrypted prior to storing them via the Services.
TRANSFERS OF OUR BUSINESS.
NON-PRIVATE OR NON-PERSONAL INFORMATION.
We may, at our discretion, disclose your non-private, aggregated, or otherwise non-personal Information, such as usage statistics of our Services.
4. Changing or Deleting Your Information
If you are registered as the account holder or account administrator, you may review, update, correct or delete the Personal Information provided in your registration or account profile by changing the “account settings.” In some cases we may retain copies of your Information and Files if required by law. For questions about your Personal Information, Employment Information or Files on our Services, please contact email@example.com. We will respond to your inquiry within 30 days.
5. Data Retention
We may retain and use your Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Consistent with these requirements, we will attempt to delete your Information quickly upon request by you or your account administrator, as applicable. Please note, however, that there might be latency in deleting Information from our servers and backed-up versions might exist after deletion. In addition, we do not delete from our servers Files that you have in common with other users.
6. Account and Administrator
Your account administrator has the ability to:
- access, add, delete modify or save all information in and about your Spiffydesk account;
- disclose, restrict, or access Information that you have provided or that is made available to you when using such Spiffydesk account; and
- control how your Spiffydesk account may be accessed, modified or deleted.
Please refer to your organization’s policies if you have questions about your account administrator’s rights.
The security of your Information is important to us. When you enter sensitive Information (such as a bank routing number) on our order forms we encrypt the transmission of that Information using secure socket layer technology (SSL).
We follow generally accepted standards to protect the Information submitted to us, both during transmission and once we receive it. No method of electronic transmission or storage is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact us at firstname.lastname@example.org.
8. Our Policy Toward Children
Our Services are not directed to persons under 13. We do not knowingly collect Personal Information from children under 13. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at email@example.com. If we become aware that a child under 13 has provided us with Personal Information, we will take steps to delete such Information.
9. Contacting Us